Frequently Asked Questions

For your convenience, our most common customer questions are answered right here. Not finding what you want?
Reach out directly through our Contact Us page.

Do I still qualify for my hotel rewards?

Yes, just be sure to talk with your hotel on check-in and check-out.

Will my travel still qualify for my airline miles?

Absolutely, just enter your airline membership information at the time of booking.

As a Hertz Gold Member, do I still get my points and benefits from Hertz when I rent a car with Charity Pro Travel?

Yes, we work with all of the rental car company programs. Simply enter your membership information at time of booking. You will not only get your Hertz benefits, but you will earn points in the Charity Pro Travel Loyalty Program as well.

How much does my charity receive?

Charity Pro Travel donates up to 50% of all commissions on completed travel to the Charity of your choice.

How much of my booking goes to Charity?

Charity Pro Travel donates up to 50% of all commissions on completed travel to the Charity of your choice.

Donation Rates:

• Hotel Stay- up to 6% of room cost
• Rental Car- varies per vendor, no less than $2 per day
• Cruise- varies per cruise line
• International Airfare- varies per airline
• Domestic Airfare- airlines no longer pay commission on domestic flights, however, Charity Pro Travel will donate $2 per flight